SMX1 2025-2026

ARRANGING A MEETING Attend the meeting-assistir a la reunió                 brak-pausa busy-ocupat/enfeinat check your calendar-comprova el teu calendari confirm-confirma convenient-adequat free-lliure/disponible give a presentation-fer una presentació hold a meeting-fer/celebra una reunion ligt refreshments-menja lliure make arrangements-Hacer los preparativos pack-Empacar participants-Participantes previous commitment-Compromiso previo schedule-Horario sharp-Estricto take place -Tener lugar tied up-Comprometidos video conference-Videoconferencia RESCHEDULING Alternative date-data alternativa appointment-cita arrange-consertar cancel-cancelar feel ill-estic malalt get lost-m’he perdut got the dates mixed up-he confos les dates  held up in a traffic jam-embus leave…urgently-marxar…urgentment participate-participar postpone-posposar TIME Half past-migen put o’ clock-un quart passat quarter past-un quart ...

          SPEAKING Stas (Customer Service): Good morning. Customer Services. How can I help you? Edwin (Customer): Hello, I’m calling because I have a problem with a product we received. Stas: I’m sorry to hear that. May I ask what the problem is, please? Edwin: Yes, yesterday we received an Intel Pentium processor, but it has a defect. The cooling system doesn’t work. Stas: I’m very sorry about that. Let me take some details. What’s the name of your company? Edwin: Magic Electrics. Stas: Thank you. And your customer number? Edwin: It’s ME357. Stas: Can I have the name of the contact person? Edwin: Jake Ronalds. Stas: Thank you. Do you have the invoice number? Edwin: Yes, it’s 007865. Stas: Great. And just to confirm, the product is an Intel Pentium processor, correct? Edwin: Yes, that’s right. Stas: Is the product still under warranty? Edwin: Yes, it is. It was delivered recently. Stas: Thank you for the information. I apologize for the inconveni...